Privacy Policy

1. Introduction

Get Lo Socials is owned and operated by Traditionally Trivison Communications LLC., a Washington State business. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit getlosocial.com, sign up for our services, attend a workshop, or communicate with us in any way.

We take your privacy seriously. We collect only what we need, we use it only for the purposes described here, and we never sell it.

2. Who this policy applies to

This policy applies to anyone who:

• Visits our website

• Fills out a form on our website or through our CRM

• Books a call, workshop, or consulting session with us

• Purchases a social media management, consulting, or content creation service

• Subscribes to our newsletter or email list

• Communicates with us via email, SMS, or social media DM

3. What information we collect

3.1 Information you give us directly

When you interact with Get Lo Socials you may provide:

• Your name, email address, and phone number

• Your business name and industry

• Information about your current social media presence and goals

• Payment information (processed securely by Stripe — we never see or store your full card details)

• Any information you include in form fields, messages, or calls with us

3.2 Information collected automatically

When you visit our website we automatically collect:

• Your IP address and approximate location

• Browser type, device, and operating system

• Pages you visited, how long you stayed, and how you navigated the site

• Where you came from (referring URL or search term)

3.3 Cookies and tracking technologies

We use the following on our website:

• Essential cookies: Essential cookies — required for the site to function

• Google Analytics: Google Analytics — helps us understand how people use the site so we can improve it. To opt out visit tools.google.com/dlpage/gaoptout

• Meta Pixel: Meta Pixel — used to measure ad performance if we run advertising on Facebook or Instagram. To opt out visit facebook.com/settings/?tab=ads

You can manage or disable cookies in your browser settings at any time.

4. How we use your information

We use the information we collect to:

• Respond to your enquiries and get back to you promptly

• Book and manage discovery calls, consulting sessions, content shoots, and workshops

• Deliver the services you have purchased

• Process payments and send invoices and receipts

• Send service updates, session reminders, and booking confirmations

• Send marketing emails and newsletters where you have opted in

• Improve our website and how we communicate with you

• Meet our legal and tax obligations as a Washington State business

We do not sell, rent, or trade your personal information to anyone. Ever.

5. The tools we use and how they handle your data

Running Get Lo Socials means we use a small number of trusted third-party tools. Here is what they are and what they do with your data:

• GoHighLevel / HighLevel: Our CRM platform. It stores your contact information, manages our email and SMS communications, processes bookings, and handles our pipeline. Privacy policy: gohighlevel.com/privacy

• Stripe: Handles all payment processing securely. We never store your card details. Privacy policy: stripe.com/privacy

• Google Analytics: Tracks how people use our website so we can improve it. Privacy policy: policies.google.com/privacy

• Meta Pixel: Measures advertising performance on Facebook and Instagram where applicable. Privacy policy: facebook.com/privacy/policy

• Google Meet and Google Calendar: Used to schedule and host discovery calls and consulting sessions. Privacy policy: policies.google.com/privacy

• ManyChat: Used to manage automated Instagram DM responses. Privacy policy: manychat.com/privacy

Each of these services has its own privacy policy and security practices. We choose tools that take data security seriously.

6. SMS and email communications

If you provide your phone number or email address, you may receive communications from Get Lo Socials including booking confirmations, session reminders, newsletters, and promotional messages — but only where you have consented.

• You can unsubscribe from marketing emails at any time using the unsubscribe link in any email we send

• You can opt out of SMS messages at any time by replying STOP to any text message you receive from us

• Opting out of marketing messages does not affect service-related messages such as booking confirmations or invoices

7. How we store and protect your information

Your information is stored within GoHighLevel’s secure platform and subject to their security standards. We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse including:

• Using trusted, reputable third-party platforms with their own security practices

• Limiting access to your personal information to only those who need it to deliver our services

• Using Stripe for all payment processing so your financial data never passes through our systems directly

No method of transmission over the internet is 100% secure. While we do everything we reasonably can to protect your data, we cannot guarantee absolute security.

8. How long we keep your information

• Active client records: Kept for the duration of our working relationship plus 7 years for tax and legal compliance

• Leads and enquiries: Kept for up to 3 years from your last contact with us, or until you request deletion

• Workshop and event registrations: Kept for up to 2 years from the date of the event

• Newsletter subscribers: Kept until you unsubscribe or request deletion

• Website analytics: Retained according to Google Analytics’ own retention settings

9. Washington State privacy rights

As a Washington State resident, you have rights under the Washington My Health MY Data Act and other applicable Washington privacy laws including the right to:

• Know what personal data we hold about you

• Access a copy of your personal data

• Correct any inaccurate information we hold about you

• Request deletion of your personal data (subject to legal retention requirements)

• Opt out of any sale of your personal data — we do not sell personal data

• Opt out of targeted advertising

To exercise any of these rights, email us at [email protected]. We will verify your identity and respond within 45 days as required by law.

10. California residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us at [email protected] to learn more or to exercise your rights.

11. Children’s privacy

Our website and services are intended for adults and businesses only. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

12. Third-party links

Our website may link to third-party sites including client websites, partner platforms, and social media profiles. We are not responsible for the privacy practices of any external website and encourage you to read their privacy policies before submitting any personal information.

13. Changes to this policy

We may update this policy from time to time as our business or applicable laws change. When we do, we will update the effective date at the top of this page. If we make significant changes, we will let our active clients and newsletter subscribers know by email.

14. Contact us

Questions about this policy or how we handle your data? We are easy to reach.

Get Lo Socials

Traditionally Trivison Communications LLC.

Spokane Valley, WA

[email protected]

getlosocials.com

For unresolved concerns you may also contact the Washington State Attorney General’s office at atg.wa.gov.